Privacy

This is our Privacy Notice to you about how we use and share your personal data. We are the Data Controller and our legal name is Hypa Spa Limited.

We collect the personal data you provide us when you fill in the blanks in the website forms.

We also collect personal data from you when you fill in a contact form, from our cookies (see our Cookie Policy), when you call us, when you create an account, when you enter our surveys or competitions, when you email us for any reason:

- When you contact us through social media

- When you provide information through paper-based forms and documents

We also use it to register you and manage your account. 

To fulfil the request or other order we use your data to allocate you the brochure, information, materials, any goods, manage and track your request or order, update you on progress, generate delivery notes and invoices, process payments and administration generally.

It is in our legitimate interests to use and share your personal data to enforce our rights, manage our business, to do our accounts, interact with providers of services to us, to protect society, and protect your and our interests. We will pass it to businesses we sell all or part of our business to in the future.

We may share your data with your employer when requested or to raise issues.

The following is a list of the outside parties we use and share your data with:

• zettle – https://www.zettle.com/gb/legal/privacy-policy
• Quick Books – https://www.intuit.com/privacy/
• Calendly – https://calendly.com/privacy 
• Wainwrights Accountants - https://www.wainwrightsaccountants.co.uk/privacy-policy#:~:text=We%20will%20not%20sell%2C%20distribute,by%20law%20to%20do%20so.
• Mailchimp – https://mailchimp.com/legal/
• Microsoft Office 365 – https://privacy.microsoft.com/en-gb/privacystatement
• LinkedIn – https://www.linkedin.com/legal/privacy-policy 
• Instagram – https://privacycenter.instagram.com/policy/?entry_point=ig_help_center_data_policy_redirect 
• Facebook – https://www.facebook.com/about/privacy/previous#:~:text=We%20collect%20the%20content%20and,date%20a%20file%20was%20created. 
• Zoom - https://explore.zoom.us/en/privacy/ 
• We also use a range of suppliers, fitters, electricians, engineers and delivery companies who we may share your data with where it is relevant and necessary for the completion of the contract

We use cookies. You can view our cookies policy through the link in the footer of our website. You can also amend your preferences by clicking on the pop up on our website.

We combine the personal data given over the website with data we get from paper documents, data you provide over the telephone (including any text or other messages), competition or other entries, and other sources. 

We monitor and may record telephone calls and online chat 

We will keep your data for 7 years after the year you order it so we can comply with contract law issues, product liability issues, insurance issues, company law obligations, record keeping for accounting and tax audits. If there are any complaints or questions on product liability or insurance issues we will keep your data for 6 years after the matter is dealt with. We may hold onto data were there are legal reasons to retain it.

We might use data for different purposes if similar or necessary to what it was initially collected for.

You have rights in relation to your data to ask to know what we process, access it, request correction if wrong or deletion, restrict or object to processing, request a copy is sent to another organization, withdraw any consents and complain to the Information Commissioner. You can find out more by contacting us. 

We have put in place appropriate security measures in relation to your data.

By completing a form on our website, you permit us to market our products to you by telephone, post, and those of others we think you will like.

You can contact us by email at info@hypaspa.com or telephone 0151 705 0990 or post Ronald House, Clayhill Industrial Estate, Longacres Road, Neston, Cheshire, CH64 3TA.

We will update our Privacy Notice occasionally and it will replace any prior version. The date of this notice is 25th July 2022.